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Scheduler - Surgery - Livingston (full-time days)

Position Summary:
Responsible for schedulingoutpatient diagnostic exams for the various departments. The scheduling ofexams includes obtaining accurate patient demographic, clinical and financialinformation and the coordination of available resources to meet the needs ofthe patient. may include billing responsibilities.
Position Responsibilities:
1. Receive incoming telephone calls; from physician offices,patients, or patient walk-ins and schedule the requested outpatient test(s).
2. Collect the appropriate level of demographic,clinical and financial information; including patient's name, date of birth,ordering physician, ordered test(s), diagnosis, telephone number(s) and paymentmode(s).
3. Take into consideration the proper protocols forconducting each ordered test(s).
4. Assess the proper amount of time that is requiredfor the ordered test(s) and place the test(s) on the various departmentschedules.
5. Inform the physician office or patient of theirtesting schedule, including time and location of each test, and any specialinstructions for preparation for the testing schedule.
6. Receive physician orders for future scheduledevents, verify accuracy of order and document receipt of order.
7. Prepare the next day's schedule and match all"in-house" orders with that schedule. Research any missing orders that aredocumented in the system but are not present in the department.
8. Coordinate with the various department's forrequests for same day add-ons or special situations requiring a department'sapproval.
9. Review future day's schedules for errors andinconsistencies and make the necessary corrections.
10. Review future day's schedules for physician ordersand place the necessary calls to the physician's offices to remind them to sendan order for their patient scheduled test(s).
11. Prepare and send out various printedschedules and audit reports, on a daily basis, for both departments andphysician offices.
12. Maintain the scheduling system at optimumoperating efficiency by "closing out" scheduled events and archiving thoseaccount to journal files.
13. May be Responsible for timely, accurate billing ofall appropriate patient charges
Minimum Qualifications:
Education Level
High School Diploma/GED
Licensure/Certification
None Required
Knowledge, Skills, and Abilities
Regularly exhibits interpersonal skills conducive to positive guest relations
Mature, poised, and possess good judgment to deal diplomatically and effectively with a variety of people
Demonstrate effective communication skills and interviewing techniques necessary for telephone contact
Must demonstrate the ability to function as a member of a team
Medical Terminology
Attention to detail; high level of accuracy
Typing Test may be conducted: At least 40wpm
Must be able to work in a fast paced environment
Experience
Two (2) years of related work experience

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